Jobs Detail - CRM Lead

Job Title : CRM Lead
No. of Position(s) : 1
Company Name : A Health Insurance Major
Annual CTC : upto 12 lacs
Work Experience : 8-12 years
Key Skills : Techno Functional CRM experience
Qualification : MBA/Graduate /Bachelorís degree in Computer Science or Business
Industry : Preferably Insurance
Job Location : Delhi
Gender Preference :
E-mail :


Job Requirement:

Project management & Vendor management

·         Hands on experience of working/ project manage CRM solutions. Understand CRM internals and know how development processes.

·         Define the scope of the project in collaboration with senior management

·         Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.

·         Determine the resources (time, cost, equipment, etc) required to complete the project.

·         Develop a schedule for project completion that effectively allocates the resources to the activities

·         Determine the objectives and measures upon which the project will be evaluated at its completion

·         Collaborate with internal IT team to get the integrations with core systems delivered.

·         Recruit, interview and select employees with appropriate skills for the project activities

·         Manage project staff

·         Execute the project according to the project plan

·         Set up files to ensure that all project information is appropriately documented and secured

·         Monitor the progress of the project to ensure the successful completion of the project

·         Monitor and approve all budgeted project expenditures

·         Monitor cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly/bimonthly)Project Management

·         Application Support & Enhancements

Business Analysis


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